Last updated: November 2025
Welcome to Backyard Solutions!
These Terms of Use (“Terms”, “Terms of Service”) govern your access to and use of our website www.backyardsolutions.com.au (“the Site”), our products, and related services.
By using our website, purchasing our digital products, or accessing any Backyard Solutions materials, you agree to these Terms.
Please read them carefully before using the Site.
1. Overview
Backyard Solutions provides digital resources, templates, planners, guides, and educational content designed to help individuals and small businesses plan and style outdoor spaces.
Our products are intended for personal and business use in accordance with the licence outlined below.
By purchasing or downloading any material from us, you acknowledge that you are bound by these Terms.
2. Digital Products
All products sold through Backyard Solutions are digital downloads — no physical items are shipped.
After purchase, you’ll receive:
- Instant download links (via email or your account dashboard)
- Lifetime access to the files you’ve purchased (unless otherwise stated)
File Formats:
PDF, Canva Templates, Google Sheets, or ZIP files.
Usage Tips:
Please ensure you download and store your files safely — we recommend backing them up on your own device or cloud storage.
Licence & Usage Rights
All Backyard Solutions content — including templates, graphics, text, and digital materials — is protected by copyright and owned by Backyard Solutions.
✅ You May:
- Use the files for personal use or your own business operations.
- Customise templates for your backyard, clients, or projects.
- Print or share your completed designs privately.
❌ You May Not:
- Resell, redistribute, or share our files (paid or free) as-is.
- Claim the designs or templates as your own original creation.
- Repackage or resell them on marketplaces (e.g. Etsy, Creative Market).
- Use our graphics or templates for AI training or reproduction.
If you’d like to licence our content for commercial or client use beyond these terms, please contact us at info@backyardsolutions.com.au.
4. Payments & Pricing
All prices are listed in Australian Dollars (AUD) and include GST (where applicable).
We accept secure payments via:
- WooCommerce Payments
- Stripe
- PayPal
By placing an order, you agree to provide accurate billing information.
We reserve the right to modify our prices or discontinue products at any time without notice.
5. Refund Policy
Due to the digital nature of our products, all sales are final.
Once files are downloaded or accessed, we cannot offer refunds, returns, or exchanges.
However, we’re committed to ensuring you’re happy with your purchase — if you experience issues accessing your files or believe there’s an error, please contact us within 7 days of purchase at info@backyardsolutions.com.au and we’ll make it right.
6. Memberships & Subscriptions
If you subscribe to the Backyard Studio Membership, you agree to:
- Recurring billing as outlined at checkout
- Access to exclusive templates, guides, and community content
- The right to cancel at any time before the next billing cycle
Your membership content remains accessible while your subscription is active.
7. Intellectual Property
All website content, branding, designs, images, and templates are the property of Backyard Solutions unless otherwise credited.
You may not copy, reproduce, or use our content or branding for your own commercial purposes without written permission.
8. User Accounts
If you create an account on our Site:
- You’re responsible for maintaining the confidentiality of your password and login details.
- You agree to notify us immediately if you suspect unauthorised access.
- We reserve the right to suspend or terminate accounts for misuse or breach of these Terms.
9. Website Content & Links
Our website includes articles, tips, and product recommendations for informational purposes only.
We may include affiliate links (e.g., Bunnings, Amazon AU, Awin) which provide a small commission at no additional cost to you.
We only recommend products we genuinely believe add value.
We are not responsible for the content or privacy practices of linked third-party websites.
10. Limitation of Liability
While we take great care in creating our resources, Backyard Solutions makes no guarantees regarding the accuracy, reliability, or suitability of the information provided.
To the fullest extent permitted by law, we are not liable for:
- Any direct, indirect, or consequential damages
- Loss of profits, data, or business opportunities arising from your use of our products or website
Our products are provided “as is” for educational and planning purposes only.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Queensland, Australia.
Any disputes arising under these Terms shall be resolved in the courts of Queensland.
12. Updates to These Terms
We may revise these Terms from time to time to reflect changes to our business, services, or legal requirements.
All updates will be posted on this page with the revised date at the top.
13. Contact Us
For questions about these Terms or your purchases, please contact:
Backyard Solutions
Email: info@backyardsolutions.com.au
Website: www.backyardsolutions.com.au
Summary
We believe in transparency, creativity, and respect.
Our goal is to provide digital tools that help you design, plan, and grow — while protecting our creative work and your trust.